TFG Global Insurance Solutions Ltd. offers TuGo’s Visitors to Canada travel medical insurance. Visitors to Canada Single Trip Hospital and Medical Coverage is an Emergency Excess Hospital/Medical insurance coverage that covers Insured individuals visiting Canada for single trips. All premiums are in Canadian dollars.



Get a Quote and Apply Online!

After making payment online, you will be able to print your travel insurance policy confirmation online – it will contain the policy and claims information you need to take on your travels.

Frequently Asked Questions & Answers Regarding Visitors to Canada 

1) My family member is applying for Super Visa, what kind of insurance do they need?

In order to obtain a Parent or Grandparent Super Visa, applicants must have valid insurance. Super Visa is a program that will allow visitors spend time with their families in Canada for up to 2 years, at the same time with multiple entries up to 10 years.

Super Visa applicants must provide proof that they have private medical insurance from a Canadian insurance company:

  • Covers healthcare, hospitalization and repatriation;
  • Provides a minimum coverage of $100,000 for at least one year;

You can get online quote for Super Visa insurance through TFG Global. Please contact us today.

2)Why do visitors to Canada need travel insurance?

Visitors might already have local insurance plans in their home country. However, these local insurance plans do not travel with them to Canada. Hospitalization in Canada can be very expensive, charges thousands of dollars per day. Many of the clinics will charge service fees if not covered under Provincial Health Care program. Without an appropriate insurance plan, you are putting your family under risk – you are responsible for these high cost, which can be a severe financial burden.

3)I am a new immigrant, should I get visitor insurance? 

Absolutely. You have to wait for three months before receiving Provincial Health plan. Please contact us and get a quote online.

4)What should I look for in a Visitor Insurance plan?

  • Emergency medical treatment, emergency air transportation and family transportation;
  • Hospitalization coverage, ambulance services;
  • Diagnostic laboratory tests such as X-rays;
  • Prescription drugs.

5) What if I want to extend my Visitor Insurance plan?

Yes, most of the insurance policies allow you to extend. Please contact us or your insurance company prior to the expiry date of the policy.

6)Am I qualify the Visitor Insurance plan if I have a pre-existing medical condition? 

Yes. Some insurance policies cover pre-existing medical conditions. Be honest and disclose all details about your pre-existing medical condition.

The pre-existing medical conditions must be in stable conditions before the effective date of your insurance.

7)Is there any medical test required before purchasing a Visitor Insurance plan to Canada?

No. There is no medical examination required for purchasing any Visitor Insurance plan. Please contact us and get a quote online.

Please read the plan terms and conditions contain in above brochure carefully before purchasing the TuGo policy. Note that for Visitors to Canada plans from TuGo, Pre-Existing Medical conditions are not covered as per their plan contract and brochure.

Policy Options

The following options are available with most of the plans listed above:


Insured individuals may obtain coverage for additional days for their single or annual insurance policy by purchasing an extension. Extensions are available prior to or after departure, subject to certain conditions.


Insured individuals may upgrade their plan duration or coverage options after purchase. Upgrades are available prior to or after departure, subject to certain conditions.


Individuals who have coverage for a portion of their trip under other health insurance plans may purchase TuGo travel insurance as a “top-up”, which covers the individual for the full duration of their trip. Top-ups may only be purchased prior to departure.


TuGo’s Visitors to Canada plan is available to non-Canadian residents who are not covered by provincial medical plan and are already in Canada or are travelling to Canada and require coverage. Other restrictions may apply – please consult policy booklet.

Special Travel Insurance Quote Requests

You can get a quote and purchase online through our secure and encrypted Standard Quote Page.

For other requests or questions, simply call TFG Global Insurance Solutions Ltd. at 800-232-9415, or email the via our Contact Page.


TuGo is a Canadian based travel insurance company that can handle and examine all insurance claims on their travel products. TuGo rely upon their professional case management team, utilizing a highly-trained group of physicians and surgeons around the world to provide conscientious intervention at every point of contact.

If you purchased a Travel Underwriters travel insurance product and need to make a claim, simply contact Claims at TuGo at 1-800-663-0399. They can handle claims 24 hours a day, seven days a week:

From USA or Canada (Toll Free)

Call Toll-Free: 1-800-663-0399

From Mexico (Toll Free)

Call Toll-Free: 001-800-514-9976

World Wide

Call collect: 1-800-663-0399

Outside North America (Toll Free)**

Call Toll-Free: 800-663-00399

** To use this Global Toll-Free service, first dial the international access code for the country you are in, then enter the 11-digit toll-free number as shown above. Service not available in all countries. If you encounter problems accessing this service, please call Travel Underwriters collect at 604-278-4108.

TuGo’s web site and company information at: